As the Chief Operating Officer at RE Partners Consulting, I bring over 25 years of experience in technology-driven business services. I'm dedicated to ensuring quality and client satisfaction, leading to profitable growth and a strong reputation for our company. My expertise is transforming operations, managing complex projects within the PMO framework, and interfacing with global stakeholders. I excel in creating processes aligned with organizational goals, providing clear metrics for success, and ensuring our strategies result in top-tier service delivery. My ability to optimize processes, evaluate personnel, and leverage technology has significantly increased customer satisfaction.